Questions To Ask When Hiring Someone To Install A New Air Conditioner

Posted by James Memije on May 7, 2015 7:00:00 AM
James Memije

Do you remember enduring the heat last summer with an insufficient air-conditioning unit, or worse, with nothing at all? With summer just around the corner, now is a good time to purchase and install a new air conditioner.

Air-conditioning units don't last forever, and if yours isn't doing its job anymore, it's time to have it replaced. The unfortunate truth is, the older a system is, the less reliable it becomes.

install-a-new-air-conditionerThe good news is that performance levels have improved a great deal over the years, and today's units are designed to save you money over older, less-efficient models. A high-quality, energy-efficient system will keep you cool all summer long, while keeping utility bills down.

How can you be sure the company you hire will do the installation job right the first time? We recommend you choose a qualified HVAC (Heating, Ventilating and Air Conditioning) company that will correctly assess your needs, keep you informed during all stages of your project, will install everything correctly the first time, and will back its work with guarantees.

Here are five important questions to ask that will ensure that you choose the best company for your air-conditioning installtion needs:


1. Is your company licensed to install air conditioners, and how long will the project take to complete?

Most major cities require permits or licensing for installation work. A license shows that the company is professional and competent. An estimate of the work timetable is important for both parties, and this question is a good way to test the openness of communication that the company offers. You'll want to choose a company that clearly communicates all of your options. It's also a good idea to check if the company will haul away your old unit when the new installation is complete.

2. Does your company carry liability and Workman's Compensation insurance?

Installing an air conditioner is a big job involving electricity and large equipment. It's possible that someone could be injured on the job, or an unforeseen accident may lead to damage of your property. If the company does not carry liability insruance or Workman's Compensation insurance, you may be stuck with using your homeowner's insurance policy to cover any damages.

3. How long has your company been in business under the same name?

Some companies change names in order to run away from bad reputations. Longevity in business under the same name, and for an extended number of years in the same area are good signs.

4. What kind of training or experience do your installers have?

A trustworthy company knows that its greatest assets are its employees and their expertise. Hiring HVAC-trained and licensed technicians means that the work will be done professionally and up to proper codes. Choose a company whose technicians will respect and give consideration to the work on your home as though the project is for their own home.

5. What kinds of guarantees do you offer?

Your new AC equipment will come with warranties on the hardware, but it's a bonus if the company offers a long-lasting guarantee or warranty on their workmanship. That should include guarantees about the technicians themselves. Have they been screened with background checks for your family's safety when they are in your home?


A reputable and professional company should have no qualms about answering questions you might have about your project. In addition, the company should be able to provide references of past customers that are in your area, if asked.

If you would like more information about how to beat the coming summer heat with a new, energy-efficient air-conditioning system, or you would like to tune up your present system, simply contact us, and we'll be happy to help.

Topics: air conditioner install

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