No matter who you are, one day, you will need work done in your home or office. At the back of your mind you know you want the job done well and you want the contractor to be a professional. You want him to show you respect, to treat your property with care, and you want him to be considerate at all times. After all, this is your home.
But at the front of your mind is getting the job done fast and not too expensively -- which is exactly where the dangers of cutting corners can bite you.
Choosing the right contractor is as simple as two steps: listen and observe, and check credentials. If you follow these two steps, you’ll be sure to hire the right contractor for the job, without cutting corners.
Step 1: Listen And Observe
When you call a contractor, listen to how professional, friendly, and respectful the person on the other end of the phone sounds. Does it sound like you are important to him, or does it seem like you’re just another source of revenue?
When the contractor calls at your property to survey the problem do you feel comfortable with him?
Does he explain what he is going to do and how he will do it? Does he explain the quote in enough detail so that you understand it? Do the costs make sense to you? Is he happy to answer your questions?
These are the hallmarks of a professional. If you feel uncomfortable with the contractor’s answers to these questions, go with your gut and look elsewhere.
Step 2: Check Credentials
Step two is often about what lies beneath the surface. It’s what guarantees that the contractor can do the job correctly. You have to protect yourself from damages and injury claims. According to some recent statistics, between 30 percent and 50 percent of contractors are unlicensed and that means they might be less than competent and under insured.
In fact, before you commit to any contractor, look him up with the Better Business Bureau. You can find us by clicking here.
Ask him to confirm that he is properly insured, licensed, and bonded. Use those three words.
The right contractor will tell you that he is properly licensed and will show you the appropriate paperwork if you ask. Make sure that the license is in the contractor’s name and that the license is current.
He will show you his proof of general liability insurance and his WSIB insurance (Ontario's Workplace Safety and Insurance Board insurance). These are important, because if the contractor should be injured on the job, you would not be liable for his medical expenses.
The right contractor will also tell you that he is bonded. The bond holds him responsible for completing the project on time and to spec, barring certain events beyond his control. If the job is not completed properly, the bond will cover the costs of making good and paying for any rework.
Peace of Mind
Choosing the right contractor is easy as long as you follow these two simple steps. Remember, you’re protecting your property, your comfort, and your money.
Whether you need someone for scheduled maintenance work or to handle an emergency, please contact us so we can prove to you that you took all the right steps.